Refund policy

Return & Refund Policy

Because Ocean Devotion Mail Club mailings are produced for subscribers each month, returns and exchanges are not accepted for Mail Club editions.

If your mailing arrives significantly damaged, please contact icebirdstudio@outlook.com with a photo of the damage. Where possible, a replacement will be provided at no additional charge, subject to availability.

If an item is missing from your mailing or you receive the wrong item, please contact us so we can make it right.

Mailings sent to an incorrect or outdated address supplied by the customer are not eligible for a guaranteed replacement or refund.

Subscription cancellations are governed by the Ocean Devotion Mail Club Purchase Options Cancellation Policy. Cancelling a subscription stops future renewals but does not automatically refund an order that has already been processed or entered production.

Nothing in this policy limits any rights you may have under applicable consumer protection laws.